01
Saved plans
Your trip dates, accommodation choice, guest count, checklist and any saved request reference are stored on your device. You can remove them using “Delete saved trip”. This does not cancel a request already sent to the farm.
02
Quotes and booking requests
When you request a quote, your selected dates, accommodation and guest count are sent securely to tirovalley.africa. When you submit a booking request, we also receive your name, email and optional phone number so we can handle your request and contact you. The farm stores the request in its booking system. We use service providers to deliver email communications. Server access logs may include your IP address and request information for operation and security.
03
Device features and other services
The app does not require an account and does not include advertising or analytics SDKs. It does not request your device location, contacts, camera or microphone. Directions open your chosen browser or maps service; sharing opens your device’s share sheet. Information you choose to share is handled by the selected service under its own privacy terms.
04
Access and deletion
Contact bookings@tirovalley.africa to request access, correction or deletion of information held by the farm, quoting your request reference where available. Deleting the app or its local trip does not delete farm records. Some records may need to be retained to fulfil a booking or applicable obligations.
05
Support
Contact Tiro Valley Farms · +27 69 196 9374